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Universal Bus – The University bus for everyone

Bus service changes affecting West Cambridge passengers from the 13th of February 2023

An upcoming road closure for highway works in JJ Thomson Avenue will mean that Universal buses are unable to serve stops in West Cambridge from the 13th of February, for a duration of 5 weeks. West Cambridge bus users will need to walk a short distance to access the Universal bus at stops at Madingley Road.

A revised timetable comes into effect on the 13th of February and can be seen here

Further updates will be posted by the operator Whippet Coaches on their Twitter page: @Gowhippet


The Universal bus service (run by Whippet) links Eddington with West Cambridge, the city centre (Queens College/Silver Street), the railway station and the Cambridge Biomedical Campus (including Addenbrookes), running every 15 minutes Monday to Friday. The route map can be seen on the Map of the University or on Whippet's website.

On Saturdays buses run every 20 minutes from Eddington via West Cambridge, the city centre (Queens College/Silver Street) to the railway station. Sunday buses link Eddington via West Cambridge, the city centre (Queens College/Silver Street) to the railway station up to every 30 minutes.

How to buy a ticket

Whippet accept contactless card payments on all buses, just pay as you board the bus. Cash payments can also be made, but contactless is preferred.

You can also purchase mobile tickets in advance through the Whippet mobile app on 'myTrip' by Passenger. This app is downaloadable via Apple and Goolge platfroms.


Discounts apply for University card holders; show the driver your card and pay £1 per single journey or if your travelling all day ask for the £2 universal Student/Staff day ticket, this allows unlimted travel for 24hrs. For all others, the standard journey fare is £2.20. Other weekly options are also available for Whippet services, see below or the 'myTrip' app for details.

Other bus services in Cambridge

To find out more about other bus service in Cambridge, including Park and Ride, Busway services and ticket options go to:

Park and Ride services

Cambridgeshire County Council bus webpages

For updates on recent changes to some bus services please see:

Flexible bus tickets

Stagecoach has introduced the Cambridge Flexi5 and Flexi10 tickets for use in the Cambridge MegaRider Zone and Busway network between Cambridge and St Ives bus station, offering savings on bus travel. For more information visit

Access real-time bus information  

Time your day to perfection with real-time bus and timetable information on your smartphone. You can create your own panel of tailored information about the stops and routes you use frequently by creating a smartpanel. For more information, visit the Smart Cambridge website

Making a comment or complaint

To make a comment or complaint about the Universal email