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Universal Bus – The University bus for everyone

The Universal bus service links Madingley Park and Ride with West Cambridge, the railway station and the Cambridge Biomedical Campus (including Addenbrookes). From 3rd December the service operates along the guided busway between the railway station and the Biomedical Campus. 

The service operates a 15 minute frequency Monday to Friday and a 20 minute service on Saturdays between Madingley Park and Ride and the railway station.

Discounts apply for University card holders; show the driver your card and pay just £1 per journey. Non-university card holders also get a reduce journey price of £2.

Other weekly and monthly ticket options are also available for Whippet services. For ticket options click here.

The route map can be seen on the Map of the University and the timetable can be found here.

Other bus services in Cambridge

Find out more about bus service in Cambridge, ticket options and Park and Ride services online at Cambridgeshire County Council bus webpages.

Providing feedback about a bus journey

If you had a positive experience please tell your friends. If you had a poor experience please tell us so that we can do something about it.

If your bus didn’t show up or it is running late, we would encourage you to direct your feedback to the bus operator providing information on:

  • the stop you were at, 
  • the date, 
  • what service you were using,
  • the time you arrived at the stop and 
  • the time the bus arrived. 

Email cambridge.enquiries@stagecoachbus.com if it is a Stagecoach service and info@whippet.uk.com if it is a Whippet/Tower Transit service. 

If it is a complaint on the Universal service, please inform travel@admin.cam.ac.uk as well as Whippet as the University manages the service.

Travel to Work loan scheme

Find out whether you could receive an interest-free loan to purchase an annual bus or rail season ticket, or to assist with the purchase of a bicycle and associated safety equipment, see below.